Privacy questions
Policy scope
What this policy covers
This Mate privacy policy explains how information may be handled when you visit the Casino-Mate website. It covers website use, account activity, game access and privacy choices. Details about external websites are governed by their own policies.
Updated: 2026.
Data handling
Information Mate may handle
| Activity | Information involved | How it is handled |
|---|---|---|
| Website visits | The page requested and ordinary browser connection details. | The hosting environment may receive the request and related technical information. Exact logging arrangements are not published on the official site. |
| Account activity | Information submitted when using account or casino features. | The specific fields and handling purposes are not published on the official site; check the current privacy notice. |
| Game activity | Details connected with games available through Mate. | The exact data collected and storage period are not published on the official site. |
| Communications | Information included in a message or privacy request. | The available contact route and handling process are not published on the official site. |
| Technical details | Browser, device or connection information may be involved. | The exact categories, recipients and retention arrangements are not published on the official site. |
The available brand information does not identify every data field, recipient or retention period. Avoid sharing sensitive details unless the current Mate policy clearly explains why they are needed.
Use of information
Why information may be used
- Provide and maintain access to Mate services and website features.
- Manage account activity, game access and requested interactions.
- Protect website security and investigate unusual activity.
- Meet legal obligations where they apply.
The precise purposes, legal grounds and sharing arrangements are not published in the supplied brand information. Read the current Mate privacy notice for the details that apply to your situation.
Cookies
Cookies and browser storage
The supplied information does not confirm which cookies, local storage tools or similar technologies Mate uses. Check the current cookie notice and your browser controls for available settings.
Your browser may retain history, cache or downloaded files according to its own settings. These controls are separate from the Mate privacy policy. Read the Cookie Policy for further information.
Hosting
Hosting and request records
When you open Mate over a network, the hosting environment may receive information needed to deliver the requested page, such as the page address, connection details and browser headers.
The hosting provider, server logging arrangements and retention period are not published on the official site.
Sharing
External links and information sharing
The supplied information does not identify external fonts, analytics services, advertising tools or other third-party technologies used by Mate. Check the current policy for the published details.
Following an external link sends a request to that destination. Its organisation controls its own privacy practices. Mate’s information does not identify every recipient or sharing arrangement.
Security
Security and sensitive information
Protect personal details carefully
Mate states that the site uses 128-bit encryption. This is a stated security measure, while the complete technical and organisational safeguards are not published in the supplied information.
- Keep passwords and one-time codes private.
- Use a secure, personal connection when accessing your account.
- Check what personal information a screenshot reveals before sharing it.
- Keep your browser and device updated.
Retention
Storage and retention choices
| Information | Retention or control |
|---|---|
| Account and website information | The applicable storage period is not published on the official site; check the current privacy notice. |
| Technical and activity records | The retention period and deletion process are not published on the official site. |
| Privacy requests | The available request process and response period are not published on the official site. |
| External service records | Handled according to the relevant organisation’s own privacy policy and settings. |
No fixed retention period is stated in the supplied brand information.
Your choices
Privacy rights and available options
Read the current Mate privacy notice, review browser and cookie settings, and avoid submitting information that is not needed. The available brand information does not publish a dedicated privacy contact or a full request process.
Australian privacy rights depend on the organisation responsible for processing and the circumstances involved. The OAIC privacy information explains the Australian Privacy Principles, including access, correction and security. For an external service, contact that service about its own records.
More information
Related privacy guides
Mate privacy policy for Australian players
What the Mate privacy policy covers
This Mate privacy policy explains the main privacy questions Australian players may have when visiting the Casino-Mate website. It covers the information the website may handle, possible uses, storage considerations and choices available to visitors.
The official site describes Mate as an online casino for Australian players, with games available for free or real money. The supplied information does not publish a complete list of data categories, retention periods, named recipients or a dedicated privacy contact, so check the current notice before submitting personal information.
- Personal details entered during sign-up or other website forms may be handled where Mate requests them.
- Technical details such as browser, device or connection information may be collected when the website is used.
- Usage information may help operate the service, protect accounts and understand interactions with its features.
- Specific data fields, legal grounds and retention periods should be confirmed in the current Mate policy.
Mate data protection and website security
Mate states that the site uses 128-bit encryption. Encryption may help protect information as it travels between a device and the website, but it does not describe every privacy or security arrangement.
The supplied brand information does not identify the operator, licence holder, security provider or internal retention system. Use the published Mate policy for precise data protection details.
| Privacy point | What is published |
|---|---|
| Encryption | Mate states that the site uses 128-bit encryption. |
| Operator and regulator | No operator or regulator is supplied in the available brand information. |
| Retention period | A specific storage period is not published in the supplied information. |
Why Mate may use personal information
Mate may need information to manage account features, provide requested services, respond to enquiries and maintain website security. Technical or activity information may also support service operation and the investigation of unusual behaviour.
The available information does not set out Mate’s exact purposes, legal grounds or sharing arrangements. Look for sections covering account administration, security, communications, cookies and third-party services in the current notice.
- Read the policy before registering and check which information is required.
- Review cookie notices and browser settings where tracking technologies are used.
- Check whether marketing messages can be declined or unsubscribed from.
- Avoid entering sensitive information unless the website clearly explains why it is needed.
- Keep login details private and use a secure, personal connection when accessing Mate.
Mate privacy choices and access requests
Available privacy choices can depend on whether information is needed for an account feature, service security or a legal obligation. Requests may involve identity checks or other conditions stated in the current policy.
What Australian players should check before using Mate
Before using Mate, Australian visitors should read the complete privacy notice alongside the account and cookie information. Check who is responsible for processing, where information is stored, how long it is kept, which third parties may receive it and how policy changes are announced.
The supplied brand information does not publish payment methods, a minimum age, a licence, an operator or support details. These points should not be assumed from the Australian audience. The current privacy notice is the place to confirm contact routes and personal information choices.
